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About Richmond Road Medical Centre
Here for you, every step of the way
Welcome to Richmond Road Medical Centre, an award-winning, nationally recognised GP practice serving our local community.
We are proud to be the largest GP practice in City and Hackney, which allows us to offer extended opening hours, rapid access to appointments, and a wide range of in-house services, while remaining firmly focused on personalised, compassionate care for every patient.
We provide high-quality, forward-thinking primary care, supporting our patients through every stage of life - from pregnancy and childhood, through adulthood and long-term conditions, to later years.
Our multidisciplinary team includes GPs, practice nurses, clinical pharmacists, physiotherapists, mental health practitioners, and social prescribing link workers, all working together to deliver joined-up, personalised care tailored to your needs.
Nationally recognised excellence
We have been nationally recognised for excellence in general practice, reflecting our long-standing commitment to patient care, innovation, and continuous improvement.
We have been recognised at the National GP Awards for nine consecutive years, including being named Best GP Practice in England on three occasions, celebrating outstanding achievement across clinical care, public health and prevention, workforce wellbeing, and service innovation.
Our work has also been recognised at the UK Parliament, where we received an NHS Parliamentary Award for Excellence in Community Care, acknowledging the impact of our work beyond the practice and into the wider communities we serve.
This recognition is reflected in patient experience, with our practice consistently ranking among the highest-performing practices in London in the National GP Patient Survey.
Appointments that work around you
We believe accessing a GP appointment should be simple, fair, and stress-free.
- Appointments guaranteed within 24 hours
- Same-day appointments or book up to four weeks in advance
- Weekday evening appointments available (6:30pm to 8:00pm)
- Saturday appointments available
- No forms - just a simple click
Patients can request a telephone or face-to-face appointment online between 8:00am and 6:30pm. Once requested, we send a secure link allowing you to choose an appointment on the same day or up to four weeks in advance, including evening and Saturday options.
For patients who prefer online access, our e-consultation service is available 24 hours a day, with a maximum response time of 24 hours.
Whether you need care during the working day, in the evening, or at the weekend, we offer choice, flexibility, and timely access .
Care beyond the consultation
Being here for you, every step of the way means supporting your wellbeing, not just your symptoms.
As part of our commitment to prevention, community connection, and whole-person care, we offer a range of free wellbeing and community activities for our registered patients, including:
- Weekly yoga sessions
- Mindfulness sessions
- Quarterly antenatal and postnatal wellbeing sessions
- Children’s fun days and family health events
- Health awareness campaigns throughout the year
- Annual park runs and community walks
All of our wellbeing and community activities are free to attend, inclusive, and designed to support health both inside and outside the consultation room.
Accessibility and support
We are committed to making our services accessible and inclusive for everyone.
If you have any accessibility needs, require information in a different format, or need additional support when attending appointments, please let us know. This helps us make reasonable adjustments so we can support you in the best possible way.
Our commitment to you
Everything we do is guided by one simple principle:
- to provide the kind of care we would want for our own families.
If you’re looking for an award-winning GP practice with easy access, extended hours, strong community values, and a genuinely personal approach to care, we would be delighted to welcome you to Richmond Road Medical Centre.